payment processing

What if you get a Card Declined or Pick Up Card message?

What happens if the credit or debit card from one of your customers is declined or flagged for pick up during a purchase? I was asked recently about those messages. Here’s what they mean and how you should respond when processing a card transaction. Being aware of what to do – and then doing it […]

Do you know where your customers’ data are?

Remember the public service announcements of the 1970s and ’80s asking parents, “Do you know where your children are?” As a business owner in today’s dangerous business environment, you should be asking yourself, “Do I know where my customers’ data are?” I had dinner recently with a colleague who was complaining that while traveling in […]

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