merchants

‘BYOD’ is the new thing, but is it a good thing?

Most of us have heard of BYOB, a popular acronym for Bring Your Own Bottle. The big new thing in the credit card processing arena appears to be BYOD – Bring Your Own Device. Bringing your own smart phone, tablet or other mobile device into the part of your business that accepts credit and debit …

‘BYOD’ is the new thing, but is it a good thing? Read More »

What if you get a Card Declined or Pick Up Card message?

What happens if the credit or debit card from one of your customers is declined or flagged for pick up during a purchase? I was asked recently about those messages. Here’s what they mean and how you should respond when processing a card transaction. Being aware of what to do – and then doing it …

What if you get a Card Declined or Pick Up Card message? Read More »

Do you know where your customers’ data are?

Remember the public service announcements of the 1970s and ’80s asking parents, “Do you know where your children are?” As a business owner in today’s dangerous business environment, you should be asking yourself, “Do I know where my customers’ data are?” I had dinner recently with a colleague who was complaining that while traveling in …

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More on the Visa-MasterCard settlement and how it affects you…

I wrote recently about the proposed settlement to the anti-trust class-action lawsuit against Visa and MasterCard that has received the courts’ tentative approval (“Credit card surcharges: the good, the bad and the ugly…”). The proposed settlement has received a lot of media attention due to the size – over $6 billion – and the fact …

More on the Visa-MasterCard settlement and how it affects you… Read More »

Credit card surcharges: the good, the bad and the ugly…

As of Sunday, January 27, 2013, merchants can for the first time elect to pass along the cost of processing a credit card transaction to the cardholder in the form a surcharge on the purchase price. This is a result of a recent class-action lawsuit settlement involving the major card brands (Visa and MasterCard). If …

Credit card surcharges: the good, the bad and the ugly… Read More »

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