Retailers Processing Network Blog

Payment cards’ new looks can cause problems

What is happening to the look of credit and debit cards, and what do those design changes mean to retailers? After many years of forcing banks to adhere to standard formats for designing credit and debit cards, the major card brands (Visa and MasterCard) have loosened up on their strict requirements. This has allowed card-issuing …

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Credit card surcharges: the good, the bad and the ugly…

As of Sunday, January 27, 2013, merchants can for the first time elect to pass along the cost of processing a credit card transaction to the cardholder in the form a surcharge on the purchase price. This is a result of a recent class-action lawsuit settlement involving the major card brands (Visa and MasterCard). If …

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More on the Visa-MasterCard settlement and how it affects you…

I wrote recently about the proposed settlement to the anti-trust class-action lawsuit against Visa and MasterCard that has received the courts’ tentative approval (“Credit card surcharges: the good, the bad and the ugly…”). The proposed settlement has received a lot of media attention due to the size – over $6 billion – and the fact …

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Do you know where your customers’ data are?

Remember the public service announcements of the 1970s and ’80s asking parents, “Do you know where your children are?” As a business owner in today’s dangerous business environment, you should be asking yourself, “Do I know where my customers’ data are?” I had dinner recently with a colleague who was complaining that while traveling in …

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What if you get a Card Declined or Pick Up Card message?

What happens if the credit or debit card from one of your customers is declined or flagged for pick up during a purchase? I was asked recently about those messages. Here’s what they mean and how you should respond when processing a card transaction. Being aware of what to do – and then doing it …

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‘BYOD’ is the new thing, but is it a good thing?

Most of us have heard of BYOB, a popular acronym for Bring Your Own Bottle. The big new thing in the credit card processing arena appears to be BYOD – Bring Your Own Device. Bringing your own smart phone, tablet or other mobile device into the part of your business that accepts credit and debit …

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Lessons to learn from latest data breaches

As almost everyone has heard, a number of large retailers suffered massive data breaches over the Christmas season. While all of the details around these attacks have not been made public, we can all learn from what is happening. Over the years, we in the retail industry have gotten very good at building walls around …

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More lessons from latest data breaches

I mentioned in a previous blog that all of us can learn from the massive retail data breaches that were announced during the holidays, and we should be using the knowledge as a tool to strengthen protection of our own data. We’re finding out more about these digital heists all the time. A big disclosure …

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Quest for data security – ‘journey, not destination’

On this journey called “data security,” the learning curve and evolution of the standards are a never-ending process. With that in mind, the PCI-DSS council, the organization that maintains and updates the security rules, has announced PCI 3.0. These new rules will come into play immediately, and businesses and organizations that handle card transactions must …

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